Water Damage Repair and Restoration

Water covers approximately 71% of the Earth's surface, but we don’t pay too much attention to trivia like that until it covers the surfaces of our Charleston, WV and Teays Valley homes or businesses. When you experience flooding or leaks from a busted water pipe, SERVPRO of North Kanawha and Teays Valley can respond quickly to a disaster in places such as Charleston, Teays Valley, St. Albans and many other cities in the metro area. We have the expertise and equipment to properly restore your property. At SERVPRO of North Kanawha and Teays Valley we use advanced water damage inspection tools and extraction equipment to help find moisture and to remove it as quickly as possible to keep your home or business from suffering secondary damage. Our highly trained technicians will monitor and document the drying process so it's like the water damage never even happened.

Have Water or Flood Damage?
Call Us Today – (304) 343-6170

Locally Owned Company with National Resources

SERVPRO of North Kanawha and Teays Valley is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,700 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

We are proud to serve our local communities:

Why Choose SERVPRO of North Kanawha and Teays Valley?

fast response to water damage

We’re Faster to Any Size Disaster

SERVPRO has over 1,700 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your Charleston home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.

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highly trained water damage restoration technicians

We’re Highly Trained Water Damage Specialists

We specialize in water damage restoration, the cornerstone of our business. We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.

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fast water damage cleanup

We Use Advanced Drying Equipment and Techniques

Properly restoring your home after a water damage event requires specialized equipment and products. This advanced equipment help us to remove the water, even hidden moisture, quickly and efficiently. We then dry the structure with powerful dehumidifiers. Finally, our technicians will clean the affected area with professional grade cleaning and sanitizing agents for your comfort and safety.

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Our Water Damage Restoration Process

Every water disaster is different, from the amount of water to the level of contamination of the water. Each scenario requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration