What our Customers say...

Water Damage Testimonials

Mark and Mike were excellent and very helpful. The job was done quickly and they always made sure that they kept our needs in mind so we could continue to have our church services amidst the cleanup. SERVPRO was great to deal with and will always be my first call when I’m ever in need.

I want to take the time and opportunity to let you know what an outstanding job Gary and various members of his crew did. My house was a wreck, yet he came in and calmly assessed the situation, put together the plan, and did the work. He is young to have such maturity and A great work ethic. He was always professional yet friendly at the same time. I was truly impressed with him and wanted to take the time to let you know what a great person and employee he is.

Being a commercial property owner, as well as owning a couple residential homes in different states.  No matter where I need SERVPRO I have them available.  They are currently working in my home in Florida.  They always do a great job. 

Every time that we have had to use them they have done a great job. 

Can not praise Jason and Tim enough!  They were great and did a wonderful job. 

Jason and his helper were very professional and quick.  Easy to joke around with.  They were great!

Jason and his helper were very nice and polite.  I can't say enough good things about them. 

SERVPRO of North Kanawha & Teays Valley, WV is top rate and I highly recommend the company. After over a year of dealing with a mold/mildew issue I’m happy that I found SERVPRO, specifically Louie Moore. Louie’s depth of knowledge in water damage problems is impressive! I’ve spent a tremendous amount of time researching and talking to home service and remediation professionals about the problem, so my recommendation comes from extensive experience with trying to uncover the source of the problem and considerable awareness of moisture issues and remediation options.



Dear, Mr. Moore, 

We would like to take this opportunity to thank you, Jason Vinyard, David, and the additional workers who came to our home during the week of February 19, 2018.  We also wish to thank Sherry Arthur for her prompt assistance in scheduling our restorations. Everyone was very courteous and knowledgeable about out home sewer situation.  It was a very stressful situation for our family and we were impressed with everyone's professionalism.  We were relieved when things began to return to normal at our house.  Everyone from SERVPRO went the extra mile to help us.

If we would ever need this type of assistance again, we will be sure to contact SERVPRO.

Thank you very much,



These guys are the best. One phone call and they came late at night, worked through most of the night to get started on a very major project involving severe water damage. They worked with our insurance company to make sure we got the best value for what insurance would pay. Very impressive.

I received a call today from a client of ours that had some recent water damage to her home and your guys recently did some work for her.  She called me on several things but mentioned how pleased she was with the work SERVPRO had performed.  I thought you should know this and hopefully, you'll share her comments with the folks who performed the work.  I am sure you hear when things don't go as planned but need to also hear when things are done as they should be.  

Thanks for taking such good care of our clients.

I am usually very nervous about having strangers in my house, but your employees made me feel very comfortable. Everyone was so polite and you could feel that they genuinely cared. Thanks SERVPRO for cleaning up my mess.