What our Customers say...

Water Damage Testimonials

SERVPRO of North Kanawha & Teays Valley, WV is top rate and I highly recommend the company. After over a year of dealing with a mold/mildew issue I’m happy that I found SERVPRO, specifically Louie Moore. Louie’s depth of knowledge in water damage problems is impressive! I’ve spent a tremendous amount of time researching and talking to home service and remediation professionals about the problem, so my recommendation comes from extensive experience with trying to uncover the source of the problem and considerable awareness of moisture issues and remediation options.


 

 

Dear, Mr. Moore, 

We would like to take this opportunity to thank you, Jason Vinyard, David, and the additional workers who came to our home during the week of February 19, 2018.  We also wish to thank Sherry Arthur for her prompt assistance in scheduling our restorations. Everyone was very courteous and knowledgeable about out home sewer situation.  It was a very stressful situation for our family and we were impressed with everyone's professionalism.  We were relieved when things began to return to normal at our house.  Everyone from SERVPRO went the extra mile to help us.

If we would ever need this type of assistance again, we will be sure to contact SERVPRO.

Thank you very much,

Sincerely,

Steven

These guys are the best. One phone call and they came late at night, worked through most of the night to get started on a very major project involving severe water damage. They worked with our insurance company to make sure we got the best value for what insurance would pay. Very impressive.

I received a call today from a client of ours that had some recent water damage to her home and your guys recently did some work for her.  She called me on several things but mentioned how pleased she was with the work SERVPRO had performed.  I thought you should know this and hopefully, you'll share her comments with the folks who performed the work.  I am sure you hear when things don't go as planned but need to also hear when things are done as they should be.  

Thanks for taking such good care of our clients.

I am usually very nervous about having strangers in my house, but your employees made me feel very comfortable. Everyone was so polite and you could feel that they genuinely cared. Thanks SERVPRO for cleaning up my mess.