About SERVPRO of North Kanawha and Teays Valley

Stephen & Julie Reynolds

Owners of SERVPRO of North Kanawha and Teays Valley

SERVPRO® of North Kanawha Valley understands the stress and worry that comes with a fire or water damage and the disruption it causes to your life, home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO® of North Kanawha Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO® of North Kanawha Valley can also mitigate mold and mildew from your home or business.

Our History-

SERVPRO® of North Kanawha Valley has been operating since 1990 in the Greater Kanawha Valley, making this our 30th year assisting local home and business owners with their fire, water and mold damage restoration needs.  While owners Stephen and Julie Reynolds have not always been the owners, it has been a part of Julie’s life since the beginning in 1990.  Julie’s parents, David and Rachael Duff were the original owners of SERVPRO® of North Kanawha Valley opening their doors in 1990. David knew nothing like SERVPRO® existed in the valley and knew he could make it work.  They worked tirelessly for just over 20 years, when David and Racheal decided it was finally time to fully retire and they turned over the keys to their daughter Julie and her husband Stephen.  Both Stephen and Julie had spent many years working alongside David and Rachael learning the restoration business and with those tools they have taken the SERVPRO® franchise to the next level, without compromising the quality of service that our customers have come to know and expect.

Over the years Stephen and Julie have worked with integrity and determination to aid those experiencing fires, water, mold and other cleaning and restoration needs all around the Kanawha Valley, all the while raising their three children in that same valley.  They are avid supporters of their community and church. 

Committed to Our Community-

The owners of SERVPRO® of North Kanawha Valley Stephen and Julie Reynolds as well as our leadership team have all grown up in the Kanawha Valley and raised their families in this community.  As we’ve grown, so has our team.  We have invested ourselves in our communities and help wherever we are needed, as often as we can by volunteering with local organizations, such as Union Mission Ministries, United Way of Central WV, Red Cross West Virginia Region and many others.

Our Employees’-

Our staff is highly trained in property damage restoration.  Through initial and ongoing training at our SERVPRO® corporate training facility to regular IICRC- industry certification, our staff is equipped with the knowledge to restore your property “Like it never even happened."   

Rest assured that from our initial contact to the completion of the job, you will be treated like family and your home will be respected as if it was our own.  We pride ourselves on treating our customers with the utmost respect while exceeding the expectations of our customers.

The SERVPRO® Difference-

SERVPRO® of North Kanawha Valley understands the stress and worry that comes with a fire or water damage and the disruption it causes your life whether in your home or your business.  Our motto is “Like it never even happened,” and we do that by offering fire, water and mold mitigation, as well as the reconstruction of your home or business.  We offer the highest possible standard of professionalism with the restoration, cleanup and mitigation of your home or business.  We are a locally owned and operated West Virginia company and part of over 1700 franchises, providing our company with the ability to respond faster to any size disaster.       

If you would like to schedule service for your home or business, please call us today!

Serving you nationally since 1967, and locally since 1990. SERVPRO® is the cleaning and restoration brand you know and trust.

Insurance and Payment Information

For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.

We also accept the following credit cards for your convenience:


  • AMRT - Applied Microbial Remediation Technician
  • ASD - Applied Structural Drying Technician
  • CCT - Carpet Cleaning Technician
  • CMRS - Council-certified Microbial Remediation Supervisor
  • ECTP - Employee Certification Training Program
  • FSRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • OCT - Odor Control Technician
  • OSHA - 10-hour General and/or Construction Industry Training Program
  • OSHA - 30-hour General and/or Construction Industry Training Program
  • RCT - Rug Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • UFT - Upholstery & Fabric Cleaning Technician
  • WRT - Water Damage Restoration Technician


  • ACAC
  • Central West Virginia Chapter American Red Cross
  • Charleston Area Alliance
  • Home Builders Association West Virginia (HBAWV)
  • IAQA
  • Kanawha Putnam Emergency Planning Committee
  • Kanawha Valley Board of Realtors, Affliliate Member
  • Putnam County Chamber of Commerce
  • Putnam County Rotary Club
  • So. Charleston Chamber of Commerce
  • United Way of Central West Virginia