Flooding and Water Damage Restoration in Charleston, WV

SERVPRO of North Kanawha and Teays Valley has been the trusted leader in fire & water restoration for nearly 30 years in the Charleston, WV and surrounding areas.  Homeowners, as well as business owners throughout Kanawha County and surrounding counties, know they can count on SERVPRO of North Kanawha and Teays Valley when disaster strikes. SERVPRO not only specializes in fire & water cleanup and restoration, but our highly trained technicians can also handle all of your mold remediation and forensic & biohazard cleanup as well. SERVPRO of North Kanawha and Teays Valley also offers a very qualified construction division so you don’t have to deal with multiple vendors on your restoration project. 

If your home or business is in the Kanawha or Putnam County area and suffers any sort of emergency caused by fire, water, or some other unplanned catastrophe, please call the most trusted restoration vendor in the Kanawha and Putnam County area. We have live operators standing by 24 hours a day,7 days a week, 365 days a year to assist you.

SERVPRO of North Kanawha and Teays Valley

Water or Flood Damage? Call Us Today – (304) 343-6170

24-Hour Emergency Water Removal Service

Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. Charleston residents can expect an immediate response time, day or night.

Faster To Any Size Water Emergency

Immediate action is crucial when dealing with water damage. With over 1,700 U.S. and Canadian Franchise locations, we are strategically positioned to be faster to any-sized water emergency. Charleston residents can expect an immediate response day or night.

Highly-Trained Water Restoration Specialists

As leaders in the water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience.  We use this training and experience to quickly dry your home and restore it back to pre-water damage condition. Our process includes documentation of the drying process to validate your property is dry. Learn about our water damage training and certificates.

Locally Owned and Operated

We are proud to be an active member of this community. SERVPRO of North Kanawha and Teays Valley is locally owned and operated so we’re already nearby and ready to help Charleston residents and business owners with any-sized water and flood damage emergencies.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

SERVPRO of North Kanawha and Teays Valley knows what it’s like when a water disaster occurs and we are prepared to react with the right tools and trained professionals. We lead the water restoration industry, and can be trusted to help remediate your water loss. SERVPRO understands how overwhelming a water emergency can be for homeowners. Call us at (304) 343-6170 and let us make it “Like it never even happened.”