Your Belongings and Fire Damage

SERVPRO of North Kanawha and Teays Valley values your belongings. Because of this, we have developed a Contents Division that puts you and the things you hold dear first. Your personal belongings are the things that you hold near and dear to your heart. Items could include antiques, family heirlooms, maybe even a piece of art your children made for you. Some of these items cannot be replaced. This is where our Contents Specialist comes into play. Now, we will be able take those items to our new contents facility and have a better chance of restoring them if they have been damaged by a fire. Our Contents Division has the equipment and technology necessary to give us the best chance at restoring your beloved belongings. 

Restoring items damaged by a fire is a long process and requires a highly trained Contents Specialist. Our Contents Specialist will assess the damage to the items and clean them accordingly, restoring them to preloss conditions. This process includes stabilizing the contents by removing the heaviest soot before wrapping the item and storing it at our contents facility. Removing the heavy soot can be done by using a HEPPA Vac or dry sponge. After the heavy soot has been removed, they can be properly cleaned using our Omegasonics Ultrasonic Cleaning machine. This machine uses cavitation bubbles induced by sound waves to agitate liquid. This agitation cleans off contaminants that adhere to surfaces like metals, plastics, glass, rubber, and ceramics. 

If You Have Questions or Need Help, Call Us Today – (304) 343-6170

Contents Restoration

SERVPRO of North Kanawha and Teays Valley specializes in restoring contents damaged by water, fire, or mold. Our expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. We pretest your belongings to determine what items we can restore to pre-fire condition. We use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.


If your home requires extensive restoration or cleaning due to fire damage, SERVPRO of North Kanawha and Teays Valley can conduct an organized, efficient move-out of the affected area. Move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, we will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage.

Electronic Cleanup

Fire-damaged electronics can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by fire. Smoke residues can contain acids that corrode metal surfaces. If the residues are not removed, corrosion causes electronic failure in the device. We will coordinate the restoration of your electronics, including:

  • Television sets
  • DVD players
  • Computers
  • And more

The key to restoring electronics is taking prompt action to prevent further damage. Electronics will be cleaned and inspected by a qualified electronics technician.

Document / Photograph Drying

When your valuable documents, including photographs, are damaged by water or fire, extreme caution should be taken to help ensure the fire damage does not destroy the document. Although some documents may not be restored to pre-fire damage condition, SERVPRO of North Kanawha and Teays Valley can save a great deal and help minimize additional damage. 

Depending on the type of documents and the level of fire, smoke, or soot damage, they have five options for the restoration of documents:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Contents Claim Inventory Service

When a fire emergency strikes, the damage can often feel overwhelming. We can help ease the worry and confusion during the recovery process by offering our Contents Claim Inventory Service (CCIS), which provides a detailed and accurate list of your belongings. We take a room-by-room inventory of your contents, including digital photos, and in some instances, bar coding.

Our Contents Claim Inventory Service:

  • Preloss list and value of contents
  • Detailed and accurate report
  • Better information to settle claims quicker
  • Assistance with burden of proof for claims
Peace of mind when you need it most!