Flooding and Water Damage Restoration in Charleston, WV

SERVPRO of North Kanawha and Teays Valley has been the trusted leader in fire & water restoration for nearly 30 years in the Charleston, WV and surrounding areas.  Homeowners, as well as business owners throughout Kanawha County and surrounding counties, know they can count on SERVPRO of North Kanawha and Teays Valley when disaster strikes. SERVPRO not only specializes in fire & water cleanup and restoration, but our highly trained technicians can also handle all of your mold remediation and forensic & biohazard cleanup as well. SERVPRO of North Kanawha and Teays Valley also offers a very qualified construction division so you don’t have to deal with multiple vendors on your restoration project. 

If your home or business is in the Kanawha or Putnam County area and suffers any sort of emergency caused by fire, water, or some other unplanned catastrophe, please call the most trusted restoration vendor in the Kanawha and Putnam County area. We have live operators standing by 24 hours a day,7 days a week, 365 days a year to assist you.

SERVPRO of North Kanawha and Teays Valley

Flooding or Water Damage? Call Us Today – (304) 343-6170

24 Hour Emergency Water Removal Service

We know that water and flooding emergencies can happen any time, so we’re ready 24 hours a day, 7 days a week – including holidays. We provide immediate emergency water services to you Charleston home or business, day or night.

Faster To Any Size Water Emergency

When water damage strikes, a fast response is critical. Day or night, Charleston residents and business owners can expect us to respond immediately to your water emergency.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

We live and work in this community too; we might even be neighbors. As a locally owned and operated business, SERVPRO of North Kanawha and Teays Valley is close by and ready to respond to your flood or water damage emergency. We are proud to be an active member of the Charleston community and want to do our part to make our community the best it can be.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

When you call us, our consultant will guide you through several questions that will help us respond to your water emergency more quickly and efficiently. This initial contact is an important part of a fast, effective restoration.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

Typically, hundreds or thousands of gallons of water are removed using our powerful pumps and vacuums during the water removal process. We start this process as soon as possible to minimize further damage and to help prevent mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of North Kanawha and Teays Valley to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (304) 343-6170 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”

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