SERVPRO of North Kanawha and Teays Valley has been the trusted leader in fire restoration for close to 30 years in Charleston and surrounding areas.  Homeowners, as well as business owners throughout the Charleston area, know they can count on our team when they are in need after a fire has damaged their home or business.  Our highly trained technicians can handle all of your fire remediation needs even those secondary damages that are cause because of the fire such as water damage or even construction needs if any of the structure needs replaced.  We offer a qualified construction division that can repair your home or business and even deal with multiple vendors that are needed on your repair project. 

So if your home or business in the Greater Charleston, WV area suffers any sort of damage that is caused by fire, please call the most trusted restoration vendor in the area. We are here 24 hours a day,7 days a week, 365 days a year with operators to take your call.  

SERVPRO of North Kanawha and Teays Valley

Fire, Smoke, or Soot Damage? Call Today (304) 343-6170

24-Hour Emergency Fire Restoration Service

We know that fire damage can happen any time, so we’re ready to respond 24 hours, 7 days a week—including holidays. We provide immediate emergency fire services for Charleston homes or businesses, day or night.

Faster to Any Size Fire Emergency

SERVPRO of North Kanawha and Teays Valley is dedicated to responding immediately to your Charleston fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.

Locally Owned, with National Resources

SERVPRO of North Kanawha and Teays Valley is locally owned and operated so we are part of the Charleston community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 1,700 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

SERVPRO of North Kanawha and Teays Valley is prepared to go into action when a fire strikes in Charleston, WV. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.

Let us help – Call (304) 343-6170 and we will get started on your home restoration right away.