Our Next 30 Years!
As the clock struck midnight on December 31, 2019, and the world ushered in a New Year and decade, we here at SERVPRO of North Kanawha and Teays Valley were ringing in the beginning of our 30th year in business. In 1990 when David and Rachael Duff opened the doors to this exciting and promising new franchise they could have only dreamed about the growth and success that their young company would experience.
30 years is a tremendous milestone for any organization. In the highly competitive business climate that we see today there are several things required to consistently stay relevant in the industry. First and foremost is quality. It’s been said that, “Quality is the best business plan,” and we couldn’t agree more. From the attention to detail that our production teams strive to assure in every job, to the diligence in the communication and follow-up from our customer support staff. SERVPRO® of North Kanawha and Teays Valley have always gone the extra mile when performing your mitigation and restoration projects from beginning to end.
10 years ago David and Rachel passed the torch to their daughter and son in law, Julie and Stephen Reynolds. As time has passed and new technologies and practices have come and gone, one thing has remained the same; an unwavering commitment to quality. When Stephen and Julie took over the company in 2010 along with it came the knowledge, experience and expertise that they gained while working under the outstanding leadership of the Duffs. The same dedication to quality and customer service that lead to SERVPRO of North Kanawha and Teays Valley first 30 years of industry leadership will carry us valiantly into our next 30 years of making it “Like it never even happened.”