Lately we have been hearing stories of some restoration companies in our area not doing an initial extraction of standing water during a water damage.
They are telling the customer that that is what the drying equipment is for and it’s just a waste of time to suck the standing water out.
Although there are very rare cases, such as when a concrete floor has sufficient floor drains to carry off excess water where we would not have to extract, in most cases we will have to extract some water. One of the reasons I suspect that other companies do not want to do an initial extraction is cost. The drying equipment used on a water loss is usually the most expensive part of the restoration process and the longer it takes to dry the more money these said companies make. The water extraction step removes the majority of the water from your home or business. By performing a thorough water extraction, SERVPRO Franchise Professionals help reduce the drying time, thus saving you money on drying time as well as to help to prevent mold and other secondary water damage. Our highly trained technicians will begin the water removal process almost immediately upon arrival on a water loss using powerful pumps, truck-mounted vacuum units, or portable extraction machines to quickly remove hundreds or thousands of gallons of water from the properties we are restoring.
If you find yourself in need of a truly professional restoration company, call the professionals at SERVPRO of North Kanawha Valley. One of the reasons we are better is because we suck.